SHELLYSUNWEAR SHIPPING & RETURNS POLICY
UNITED STATES
All orders are shipped within 1 or 2 bussiness day. Orders placed over the weekend are dispatched on Mondays or the next working day.
Standard Ground
Orders placed before 1pm should be received within 3-5 bussines days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after.
Flat rate: 15$
Overnight
Orders placed before 1pm should be received within 1 -2 bussines days . Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after.
Flat Rate : 40$
WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
ALASKA – HAWAII & OTHER US TERRITORIES
Delivery service
Standard Ground
Estimated delivery time
3 – 5 bussines days
Flat rate
20$
CANADA & MEXICO
Delivery service
Standard Ground
Estimated delivery time
5 – 10 bussines days
Flat rate
20$
* orders to Canada may also be subject to customs fees
CENTRAL & SOUTH AMERICA
Delivery service
Standard Ground
Estimated delivery time
7 – 10 bussines days
Flat rate
30$
* orders to Central & Sout America may also be subject to customs fees
REST OF THE WORLD
Delivery service
Standard Ground
Estimated delivery time
7 – 21 bussines days
Flat rate
40$
* orders to the rest of the world may also be subject to customs fees
RETURNS REQUESTS
Our customers may request a product change within a period no greater than 5 bussines days.
To request a change write us an email to info@shellysunwear.com explaining the reason why you want to change the item. Our team may request the sending of photos, order number.
KEEP IN MIND
- We do not make returns for the selection of incorrect sizes. Be sure to select the correct size from the dropdown menu before adding to cart
- We are not responsible for damages caused by third parties
- Under no circumstances we do not return money